Official Document

Privacy Policy mekd88 — Protection of Your Personal Data

Mekd88 is committed to protecting the privacy and security of every member's personal data. This Privacy Policy clearly explains how we collect, use, store, and protect your information.

Last Updated: January 2026 — Version 2.8
Our Privacy Commitment
  • 256-bit SSL Encryption
  • Data not sold to third parties
  • Your data, fully in your hands
  • Malaysia PDPA Compliance

High-Level Encryption

SSL 256-bit protects every data transmission

No Data Sales

Your information is never sold to anyone

Full Control

Access, edit, or delete your data at any time

PDPA Compliance

Compliant with Malaysia's Personal Data Protection Act

Secure Servers

Data stored in fully secured data centres

24/7 Support

Our support team is ready to assist with any privacy enquiries

1Introduction & Scope of Privacy Policy

Mekd88 takes your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our online gaming platform at mekd88.net and our official mobile app. This document is drafted to ensure full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international privacy standards.

By registering an account and using mekd88 services, you give your consent to the collection and use of your personal information as described in this Privacy Policy. If you do not agree, please stop using the platform and contact us to close your account. We encourage you to read this document carefully so you fully understand your rights as a user.

Scope of Application: This Privacy Policy applies to all users of the mekd88 platform regardless of access method — whether via web browser, Android app, or iOS app. It does not cover third-party websites or services that may be linked to our platform.

2Personal Information We Collect

To provide the best service and ensure platform security, mekd88 collects certain categories of personal information from our members. We collect only what is strictly necessary and nothing more.

Identity & Account Information:

  • Full name as stated in official identification documents
  • National identification number (MyKad) or passport number
  • Date of birth for age verification purposes
  • Email address and mobile phone number
  • Current residential address

Financial & Transaction Information:

  • Bank account number or digital wallet used for deposits and withdrawals
  • Deposit, withdrawal, and wagering transaction history
  • Information related to bonuses and promotions used

Technical & Usage Information:

  • IP address and general location data of your device
  • Browser type, operating system, and device information
  • Activity logs and login records within the platform
  • Gaming preferences and activity history within the platform
  • Cookie data and related tracking technologies
Sensitive Information: mekd88 does not collect sensitive information such as biometric data, health records, or political affiliations unless specifically required by applicable law. Financial data such as credit card numbers is not stored on our servers — it is processed directly through secure payment gateways.

3How We Use Your Information

All information collected by mekd88 is used solely for legitimate purposes necessary to provide a safe, fair, and high-quality service to all members. We do not use your data for unrelated purposes without your consent.

Purpose of Use Data Type Legal Basis
Account management & verification Identity, contact Contract performance
Financial transaction processing Financial, identity Contract performance
KYC verification & anti-fraud Identity, technical Legal obligations
Customer Support All related categories Legitimate interests
Promotions & Marketing Communications Contact, preferences Your consent
Analytics & platform improvement Technical, usage Legitimate interests
Regulatory compliance & reporting Identity, financial Legal obligations

For marketing communications, you may withdraw your consent at any time by contacting our support team or using the unsubscribe option included in every promotional email we send.

4Data Sharing & Disclosure to Third Parties

Mekd88 does not sell, rent, or trade your personal information to any third party for their own commercial purposes. This is our absolute commitment to all members. However, in certain limited circumstances, we may need to share some of your data with the following parties:

  • Technical Service Providers: Companies providing infrastructure, hosting, payment processing, and identity verification services required to operate our platform. They are bound by strict confidentiality agreements.
  • Game Providers: Authorized game software providers may receive the minimum technical data necessary to ensure games function correctly and fairly.
  • Legal Authorities: mekd88 will disclose required information when mandated by law, court order, or direction from a competent authority in Malaysia.
  • Anti-Fraud Agent: In cases of suspected fraud, we may share relevant information with security agencies or relevant industry bodies to protect the interests of all members.
Cross-Border Data Transfers: If your data needs to be transferred outside Malaysia for technical processing purposes, we ensure that the receiving country or organisation provides a level of data protection equivalent to or higher than Malaysia's standards.

5Cookie & Tracking Technology Policy

Mekd88 uses cookies and similar tracking technologies to enhance the user experience, maintain login session security, and analyse platform performance. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login session authentication and security. These cookies cannot be disabled as the platform will not function without them.
  • Performance Cookies: Collects information on how you use the platform to help us improve the user experience. All data collected is anonymized.
  • Functional Cookies: Saves your preferences such as language, theme, and personal settings so you don't need to reconfigure them every time you log in.
  • Marketing Cookies: Used to display relevant promotions and offers based on your activity on the platform. You may opt out of this type of cookie.

You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality and your experience on the mekd88 platform.

6Security & Data Storage

The security of your personal data is mekd88's top priority. We continuously invest in advanced security infrastructure to ensure your information is always protected against unauthorized access, loss, destruction, or accidental disclosure.

The technical security measures we implement include data encryption in transit using 256-bit SSL/TLS, data encryption at rest on our servers, high-tech firewall protection, round-the-clock intrusion detection systems, and regular security audits by independent certified third parties.

Data Retention Period: mekd88 retains your personal data for the duration your account is active and for at least 7 years after account closure, in compliance with applicable legal and financial regulations in Malaysia. Data that is no longer required will be securely deleted using recognised methods.

While we take all reasonable precautions, no security system can be guaranteed 100% secure. In the event of any data security breach that may affect your rights, we will notify you within the timeframe required by law via your registered email or an in-platform notification.

7Your Rights as a Data Subject

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal data held by mekd88. We fully respect these rights and provide straightforward mechanisms for you to exercise them:

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete personal data.

Right to Erasure

You may request deletion of your data subject to applicable legal obligations.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another platform.

Right to Restrict Processing

You may request restriction of your data processing under certain circumstances provided by law.

How to Exercise Your Rights: To submit any request regarding your privacy rights, please contact the mekd88 support team via 24/7 live chat or send an email to [email protected]. We will process your request within 21 working days as required under the PDPA.

8Children's Privacy Protection

The mekd88 platform is intended exclusively for adults aged 18 and above. We do not knowingly collect or process any personal information from individuals under the age of 18. If we discover that personal data from a minor has been collected without our knowledge, we will take immediate action to delete that data and close the associated account.

Parents or guardians who suspect that their child or ward has registered an account on mekd88 are requested to contact us immediately via live chat or our support email. We will respond promptly to resolve the matter.

9Privacy Policy Amendments & Contact Us

Mekd88 reserves the right to amend this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or service improvements. Where significant changes are made, we will notify you via your registered email or an in-platform notification at least 14 days before the changes take effect.

The latest update date of this Privacy Policy is stated at the top of this document. We encourage you to review this page periodically. Continued use of the mekd88 platform after the effective date of any amendments constitutes acceptance of the revised privacy terms.

Data Protection Officer: For any inquiries, complaints, or requests related to this Privacy Policy, you may contact the mekd88 Data Protection Officer via email at [email protected] or via 24/7 live chat within our platform. We are committed to resolving every inquiry transparently and professionally within the stipulated timeframe.
FAQ — Privacy Policy

Absolutely not. mekd88 has never and will never sell, rent, or trade members' personal data to any third party for commercial purposes. Your data is only shared with technical service providers bound by strict confidentiality agreements, and only when required by applicable law.

You can submit a data access request by contacting the mekd88 support team via 24/7 live chat on the platform or through our support email. Please include your account number and identity verification details. We will process the request and provide your data in a suitable format within 21 working days.

Your personal data is retained for the duration your account is active and for at least 7 years after account closure to meet financial legal requirements and Anti-Money Laundering (AML) regulations in Malaysia. After that period, data that is no longer required will be securely deleted using industry-recognised methods.

Yes, you have the right to request deletion of your personal data. However, this request is subject to our legal obligations — some data may need to be retained for a specific period as required by Malaysian law. We will clearly inform you of which data can be deleted immediately and which must be retained, along with the reasons.

When you close your mekd88 account, your access to the platform will be terminated immediately. However, your personal data will be retained for the period required by law (minimum 7 years) for financial regulatory compliance purposes. Once the mandatory retention period has ended, your data will be securely and permanently deleted from our systems.
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